July 09, 2008
By Anshu Shrivastava
TMCnet Contributing Editor
AVST UC Platform to Ease Next-Gen IP Telephony, Unified Messaging
By Anshu Shrivastava
TMCnet Contributing Editor
Applied Voice & Speech Technologies, Inc., a provider of Unified Communications (News - Alert) solutions, today announced that the latest version of its flagship Unified Communications solution, CallXpress, is now available.
The latest version of this solution, CallXpress 7.91, offers a host of new features, including enhanced digital networking for multi-site enterprises and greater interoperability, capacity and reliability, according to AVST (News - Alert) officials.
Officials said that AVST has designed CallXpress to address the growing market for enterprise-class Unified Communications solutions. These solutions facilitate the move from traditional telephony systems to next-generation platforms, featuring unified messaging, call processing and integration with IP
telephony infrastructures, they said.
CallXpress enables “safe communications” while operating a motor vehicle through a speech-enabled personal assistant. Officials said that with the power of voice recognition, users can access e-mail, voice and fax messages, place and receive calls, manage their calendar and set mobility features in a completely hands-free mode.
CallXpress 7.91 includes redesigned Digital Networking and new IP integrations, according to the company. Officials said that Digital Networking allows organizations with geographically dispersed offices to network multiple systems together and send messages back and forth across systems.
In addition, CallXpress 7.91 offers administrators the ability to manage all subscribers of CallXpress across multiple locations, from a single global view, company officials say.
CallXpress 7.91 offers a comprehensive collection of IP integrations available, including Avaya, Cisco (News - Alert), Nortel, Mitel, Sphericall and Alcatel, and offers unified messaging
integration groupware support for Microsoft (News - Alert) Exchange 2007 and Lotus Notes/Domino 8.0, as well as support for new PCI Express telephony cards.
Tom Minifie, vice president of product management at AVST, said that CallXpress facilitates a phased approach to Unified Communications and increases workplace efficiency and collaboration for in-house employees and mobile workers.
To make the transition to Unified Communications as seamless as possible for businesses of all sizes, AVST says it offers more than 250 TDM and IP-PBX
integrations with the ability to support multiple switches on a single CallXpress platform.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.
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