IP Telephony

Whaleback Systems (News - Alert) has expanded its reseller network throughout the Eastern United States through a partnership with Kinetech Voice Technologies.

 

Based in Yorktown Heights, New York, Kinetech Voice Technologies (News - Alert) services Small to Medium Businesses (SMBs) throughout the greater New York area. The company offers fully managed IP Business Telephone Systems, broadband solutions, and Voice over IP (VoIP) technology consultations.

 

A Managed Service Provider (MSP), Whaleback delivers an end-to-end IP telephony service for SMB customers that features a managed premise-based IP PBX with Key System Functionality along with a broadband-based telephony service infrastructure.

 

“We are excited to have Kinetech joining the Whaleback team to help drive our expansion throughout New York state,” said Mark Galvin (News - Alert), co-founder, president and CEO at Whaleback.

 

He also said that his company believes that small- and medium-sized businesses in this region will embrace the technology and the business benefits of Whaleback's managed CrystalBlue Voice service, which is fully backed by a trusted local telecom service partner from their own area code.

 

The company’s CrystalBlue Voice service features an all- inclusive, unlimited nationwide calling package making it one of the “most advanced technologies for companies needing between 5 and 1,500 phone stations.”

 

Moreover, this service includes a separate “voice only” broadband connection inclusive in the monthly price, and the entire service is monitored and maintained around the clock.

 

Tom Cerabona, president and CEO at Kinetech Voice Technologies, noted that the Whaleback CrystalBlue Solution provides a fully managed, carrier-grade, feature-rich business telephone service designed specifically to help SMBs to be more competitive and efficient.

 

He pointed out that the low fixed monthly cost for equipment, service, monitoring, and maintenance can significantly reduce SMB's monthly operating costs and eliminate large capital equipment expenses.

 

Cerabona also explained that having one service provider manage and monitor the SMB's telephone service and quality 24 hours per day, 365 days per year and provide guaranteed Quality of Service and reliability is a “significant benefit that will provide peace of mind to the SMB.”